Privacy Policy

Last updated: 25 August 2026

At PickCart (shoppickcart.in), we are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights as a customer.

1. Information We Collect

When you visit or make a purchase on PickCart, we may collect:

Name, email address, phone number, and delivery address
Payment information (processed securely via our payment gateway — we do not store card details)
Order history and browsing behaviour on our site
Device and browser information via cookies

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates via email or SMS
Handle returns, refunds, and customer support queries
Improve our website and product offerings
Send promotional offers (only if you have opted in)

3. Cash on Delivery (COD) Orders

For COD orders, your delivery address and phone number are shared with our logistics partner solely for the purpose of delivering your order.

4. Information Sharing

We do not sell or rent your personal data. We may share your information with:

Courier and logistics partners for order delivery
Payment gateway providers for secure transaction processing
Government or legal authorities if required by Indian law

5. Data Security

We implement industry-standard security measures to protect your personal data. All transactions on our website are encrypted using SSL technology.

6. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features may not function correctly.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time

To exercise these rights, contact us at supportpickcart@gmail.com.

8. Data Retention

We retain your personal data for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

9. Governing Law

This Privacy Policy is governed by the Information Technology Act, 2000 and applicable Indian data protection regulations.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: supportpickcart@gmail.com
Phone/WhatsApp: +91 9353923047
Website: shoppickcart.in